TERMS & CONDITIONS

These Terms & Conditions govern your use of the Reformers LLC  website and the purchase of products from our store. By accessing or using our website, you agree to be bound by these Terms.

1. General Information

This website is operated by Reformers LLC. Throughout the site, the terms “we”, “us” and “our” refer to Reformers LLC

By visiting our site or purchasing from us, you agree to these Terms & Conditions.

If you do not agree, please do not use our website.

2. Products and Services

We offer Pilates reformers and related equipment for sale.

We make every effort to display accurate product descriptions, images, and pricing. However, we do not guarantee that all information is completely error-free.

We reserve the right to:

  • Modify or discontinue products without notice

  • Limit the quantities of any product

3. Pricing and Payment

All prices are listed in USD.

We reserve the right to change prices at any time without notice.

Payment must be completed at checkout using accepted payment methods.

We use secure third-party payment processors to handle transactions.

4. Order Acceptance

We reserve the right to refuse or cancel any order for reasons including:

  • Product availability

  • Errors in pricing or product information

  • Suspected fraudulent activity

If your order is canceled, you will be notified and refunded.

5. Shipping

Orders are processed within 2–3 business days.

Estimated delivery time is 5–7 business days.

A flat shipping fee of $575 applies to all orders unless otherwise stated.

For full details, please refer to our Shipping Policy.

6. Returns and Refunds

We accept returns within 28 days of receiving your order.

Approved returns are subject to a 15% restocking fee.

Customers are responsible for return shipping costs unless the item is defective or incorrect.

For full details, please review our Return & Refund Policy.

7. Cancellations

Orders may be canceled within 24 hours of purchase.

After this period, orders may already be processed and cannot be canceled.

8. Use of Website

You agree not to:

  • Use our website for unlawful purposes

  • Attempt to interfere with the website’s functionality

  • Submit false or misleading information

We reserve the right to terminate access if these terms are violated.

9. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of Pilates Solution and may not be used without permission.

10. Limitation of Liability

Pilates Solution shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

11. Disclaimer

Our products are intended for general fitness purposes.

Customers should consult a qualified professional before beginning any exercise program. We are not responsible for injuries resulting from improper use of equipment.

12. Governing Law

These Terms & Conditions are governed by the laws of the United States.

13. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated date.

14. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

  • Reformers LLC
  • Email: info@reneaureformers.com   
  • Address: 11768 Village Pond Way Rancho Cordova, CA 95742, USA
    United States